Services - BPO

QW Media offers quality BPO services in China. It has world class delivery capabilities in multiple cities in China. Through its emphasis on process rigour and quality assurance initiatives, it has developed an unmatched edge over its competition in delivery quality services to its customers.

Customer Life Cycle Management: QW Media provides end to end customer life cycle management solutions through its multiple facilities in China and talented resource pool.

Inbound and Outbound Call Center
Data Collection
Survey Design
Data Analysis
Translation
Output Presentation

Market Research & Analytics: With the growing need for market research & analytics services, QW Media has expanded its BPO capabilities in this area. Today it serves multiple customers providing services such as

Lead Generation
Telemarketing
Customer Service
Account Receivables
Direct Marketing
Card Activation
Logistics